11+ YEARS OF RELIABLE SERVICE
7+ YEARS OF RELIABLE SERVICE


FAQ
Frequently asked questions
HeartlyCompanio LLC is a licensed non-medical home care agency in Central Ohio. We provide companionship, personal care, shower assistance, help with daily routines, light housekeeping, meal preparation, errands, and transportation to appointments and activities.
Yes. HeartlyCompanio LLC is licensed as a non-medical home care agency in the State of Ohio and follows all state regulations for non-medical in-home services.
We primarily serve the Central Ohio region, including Franklin, Delaware, Licking, Fairfield, Pickaway, and Madison counties. If you are just outside this area, please contact us and we will discuss available options.
Non-medical home care focuses on daily living support — such as companionship, personal care, light housekeeping, meals, and transportation. Home health care is medical and must be provided by nurses or therapists under a doctor’s order. We provide only non-medical home care.
Most often our clients are seniors, adults living alone, or people recovering after illness or surgery who need help with daily routines, safety, and companionship at home.
Caregivers can help with getting in and out of bed or chairs, dressing, bathing and shower assistance, personal hygiene, light housekeeping, laundry, meal preparation, medication reminders, short walks, companionship, and supervision for safety. They also
provide emotional support, friendly conversation
, simple games and activities, reading together, and support with social engagement, such as phone or video calls and participation in hobbies or family events.
Yes. We provide respectful and safe shower assistance and help with personal hygiene, including support before and after the shower, organizing towels and clothes, and ensuring the bathroom is safe and dry.
Yes. We can provide transportation for doctor’s appointments, shopping, pharmacy visits, social activities, and other important errands, as long as it is safe and agreed in the care plan.
Yes. Our caregivers can remind clients to take medications on time and according to the schedule prepared by the family or medical provider. We do not change prescriptions or give medical advice.
Absolutely. Every family is different. We listen to your situation and build an individual care plan that can include morning and evening visits, shower assistance, companionship, transportation, and other non-medical support.
Absolutely. Every family is different. We listen to your situation and build an individual care plan that can include morning and evening visits, shower assistance, companionship, transportation, and other non-medical support.
Yes. We can provide care on weekends and some holidays by prior agreement. Holiday visits may have different rates, which we will discuss in advance.